Frequently Asked Questions

Have questions about our services?

Browse our FAQ below for quick answers. If you need more help, check our Learning Center for detailed guides or request help from our Support Center.

General Questions

idahomepages is a service that provides affordable, professional websites for Idaho businesses and startups. It uses a hybrid approach combining AI for speed with human refinement to create lead-generating sites that are mobile-friendly and search-optimized, all without the headaches of DIY or expensive agencies.

You share your business details through a simple form, AI generates a draft, and human experts refine it with a local Idaho touch. The site launches in 10 days or less, with ongoing hosting, maintenance, backups, and security included.

It’s designed for Idaho business owners and startups who lack the time or resources for DIY website building or can’t afford high agency costs, but want a professional online presence to generate leads.

Benefits include cost savings compared to agencies, faster turnaround, Idaho-tuned SEO for local search, mobile-first design, accessibility features, easy self-edits, and ongoing maintenance to keep your site secure and updated without extra effort.

Plans & Features

idahomepages offers three plans — Essential, Growth, and Premium — each increasing in price to provide more advanced features and capabilities for your Idaho business website. For detailed comparisons and specifics, visit our Plans & Features page.

The Essential plan covers the basics for a simple site, Growth adds more pages and optimization tools, and Premium includes advanced options like unlimited sections, secure payments, and custom branding removal. Each plan builds on the previous for greater capabilities. For a detailed breakdown, check our Plans & Features page.

Yes, you can upgrade or downgrade anytime with no contracts. Simply contact support to make the change.

Setup fees are paid upfront at time of ordering. Monthly subscription fees start 14 days after signup.

Getting Started

You’ll need pertinent information about your business, brand colors, a preferred layout style, and a chosen plan. You’ll also have the opportunity to provide your photos, documents and other information that can help us get started on your new website.

Filling out the form takes 10 minutes or less. Your site launches in 10 days or fewer after submission.

You can provide your existing website or domain details during signup, and idahomepages can incorporate or migrate them as part of the build process.

Maintenance & Support

All plans include hosting, automatic updates, backups, security, and image optimization. You also get done-for-you quick edits every month.

Sites are built with easy self-edit blocks, allowing you to make changes without coding. For more complex edits, you can use your monthly quick edit allowance.

Our support system primarily consists of reporting changes or problems using the Feedback Tool directly on your site. Follow-ups and other support requests can be made via email, and in rare cases we may work with clients via phone or text.

When you need support beyond the capabilities of our Feedback Tool, please visit our Support Center to submit a ticket.

The Learning Center also provides helpful self-service guides for common tasks.

We prefer that you request support primarily using our Feedback Tool directly on your site. However, we understand that some support issues can go beyond the capabilities of this tool. In those cases, please visit our Support Center to submit a ticket.

Feedback Tool

The Feedback Tool is a built-in feature on your idahomepages-powered website, designed to make it easy for you to report issues, suggest improvements, or request changes by providing visual context through screenshots or video recordings. This helps our team understand exactly what you’re referring to on your site.

  • Login to your website or visit your site while logged in.
  • Locate the Feedback toolbar on the right side of your browser window.
  • Click the camera icon to activate screenshot feedback mode.
  • Click the area of the page you want to capture. Optionally, use the markup tools in the toolbar that appears near the top of the browser window to clarify the issue.
  • Add comments or descriptions to explain the issue or suggestion.
  • Submit the feedback, which will be sent directly to our support team for review.

For more detailed guidance, refer to our Learning Center article: How to Submit Feedback Using Screenshots on Your Website

  1. Login to your website or visit your site while logged in.
  2. Locate the Feedback toolbar on the right side of your browser window.
  3. Click the video icon to activate video feedback mode.
  4. Click the area of the page you want to capture.
  5. Demonstrate the issue or walk through your suggestion while narrating if desired.
  6. Stop the recording when complete.
  7. Add any additional notes or tags.
  8. Submit the video feedback to our team.

For more detailed guidance, refer to our Learning Center article: How to Submit Feedback Using Video Recordings on Your Website

Yes! When you submit feedback (screenshot or video) or add a comment, you automatically become a subscriber. You’ll receive email updates on progress — such as when our team starts working on it, when it’s resolved/unresolved, or if there are new comments.

These emails help keep you in the loop without constantly checking the tool. Your email is used only for these updates (no spam ever). Each email includes a simple unsubscribe link for that specific feedback item, or you can manage all notifications in your account settings.

For full details, see the “Introducing the Feedback Tool” guide in the Learning Center.

Other Resources

Visit https://idahomepages.com/learn/ directly. It’s open to all users and includes categories for How-To guides, News, Marketing and SEO.

Resources include How-To guides on submitting feedback via screenshots or videos, news about idahomepages features for Idaho businesses, and other information to help you improve your online presence.

We do most of the work for you. But we need your help to make sure your website is accurate and speaks to your visitors. The Learning Center will help you help us to properly setup, manage, and grow your online presence effectively.